- Freight costs are calculated based on order weight and destination region.
- DDP (duty/tax paid) door-to-door delivery available in most regions.
- Delivery timelines vary by destination region.
Real-time tracking provided for all shipments - For accurate shipping quotes and order processing, please contact our sales team.
We proudly offer global shipping services! Please note that depending on the order quantity, orders with stock will be shipped within 3 days, while orders without stock may take 7-12 business days to process before shipment. For specific details, please consult our sales team. Rest assured, we will do our utmost to deliver your order as quickly as possible! Once your order has been shipped, the estimated delivery time is 7 to 30 business days, depending on your country or region. Please note that holidays, natural disasters, or pandemics may affect delivery times.
For out-of-stock items:
Before shipping your order, we will carefully check the order list quantity. Our sales team will send you pictures or videos for confirmation. If it is confirmed that your order contains out-of-stock items, we will ship immediately. Therefore, if you have ordered multiple items in one order but only received some of them, please rest assured that you will receive the remaining items soon.
Track Your Order:
If you provided a mobile phone number, you will receive a confirmation email and/or SMS with a tracking ID and a link to track your package’s journey. To track your package, you can visit our tracking page.
Please allow 1 to 3 business days for the tracking information to appear.
Wrong Address Disclaimer:
The buyer is responsible for ensuring that the delivery address provided is correct and accurate. We do our best to expedite processing and shipping times, so there is always a small window to correct an incorrect shipping address. If you believe you have provided an incorrect shipping address, please contact us immediately at “poppers.usa.top@gmail.com” or “support@poppersusa.top” Or visit our website to contact us
Returns:
By placing an order with poppersusa.top. you are responsible for the shipping costs to return your package to poppersusa.top. Please refer to our Refund Policy for more information on how to return an item.
Lost/Stolen Packages:
“For lost package orders shipped by our contracted carriers, we will arrange for reshipment after confirming the loss through investigation; however, if tracking information indicates the package was delivered to your address but you haven’t received it, our responsibility is determined solely by either the delivery confirmation on the official logistics tracking page or the carrier-provided proof of delivery receipt, for which we cannot be held liable,” If you have any questions regarding this matter, please contact our Customer Support Team.Email us at poppers.usa.top@gmail.com or support@poppersusa.top, or visit our website to contact us.