Canceling
If we have not yet processed your order, you can cancel it. Refunds will be issued to your original payment method within 3-5 business days. However, if your order
has already been processed, we regret that we cannot cancel it.
Return
Our return policy is valid for 3 days after delivery. If you have purchased the product more than 3 days ago, we regret that we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
A receipt or proof of purchase is required to complete a return.
In certain cases, only partial refunds may be permitted (if applicable).
Any items not in their original packaging, damaged, or missing parts not due to our fault.
Any items returned more than 3 days after delivery will not be accepted for return. For eligible returns, the shipping cost for returning the item will be borne by the buyer.
Refunds (if applicable)
Once we receive and inspect your return, we will send you an email notifying you that we have received your return. If your refund has been approved or rejected (e.g., the returned item is damaged or missing), we will also notify you.
If your refund is approved, it will be processed and returned to you via the original payment method within a certain number of days.
Delayed or Missing Refunds (if applicable)
If you have not yet received your refund, please check your payment account again.
Then contact your payment account company, as your refund may take some time to officially arrive.
Refunds usually take some time to process.
If you have completed all of the above steps and still have not received your refund, please contact us at “poppers.usa.top@gmail.com” or “support@poppersusa.top”, or visit our website.
Sale Items (if applicable)
Only regular priced items are refundable, unfortunately sale items are not refundable.
Exchanges (if applicable)
We do not provide replacement merchandise. If you receive a damaged or defective product, please contact us within 48 hours of the product arriving to inquire about the defective product. We will determine whether to resend the product after verifying the damage. The specific handling plan will be informed to you after verification. You can contact us at “poppers.usa.top@gmail.com” or “support@poppersusa.top” or visit our website.
Shipping
To return your product, you should email us at “poppers.usa.top@gmail.com” or “support@poppersusa.top”
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will